Shipping policy
Shipping Policy
Where We Ship We ship worldwide — no matter where you are, we've got you covered.
Shipping Cost We offer free shipping on all orders, always. No minimums, no exceptions.
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Times Our products are shipped from our fulfillment partner. Estimated delivery times are:
- Standard Shipping: 7–15 business days
- Express Shipping: 3–7 business days
Delivery times may vary depending on your location, customs processing, and carrier delays. International shipments may be subject to customs clearance procedures which can cause additional delays beyond our control.
Tracking Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.
Customs & Duties Your order may be subject to import duties and taxes upon arrival in your country. These charges are the responsibility of the recipient and are not included in our free shipping offer. Please check with your local customs office for more information.
Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us at gpontikides@gmail.com and we'll investigate right away.